This page is maintained by cutraw to explain what we collect, why we collect it, and how to get it removed. No dark patterns, no data resale.
Last updated February 2026
cutraw is a remote video post-production studio working with creators, brands and agencies worldwide. When this policy says “we”, it means cutraw as the party responsible for the data described below.
For any privacy question, or to exercise a request described further down, use the contact page — that reaches the same inbox as our privacy requests.
We collect only what we need to reply to you and to deliver an edit.
Enquiry data is used to answer you and to scope the work. Project data is used to produce, revise and deliver your edit. Analytics data is used in aggregate to understand which pages are useful and which are not.
We do not sell personal data, and we do not use client footage to train machine-learning models.
We only publish a client's footage, logo or results in our portfolio, case studies or social channels with that client's permission. If you'd prefer your work stays private, tell us at any point — before, during or after the project — and we'll remove it.
We rely on a small number of service providers to run the studio. Each only receives the data needed for its function:
Enquiries that don't become projects are kept for up to 12 months so we have context if you come back, then deleted. Project files are kept for the duration of the engagement plus a 90-day grace period so you can request a re-export, after which source footage is removed from our working storage on request or on schedule.
Invoicing records are retained for as long as applicable accounting rules require.
You can ask us to send you a copy of the personal data we hold about you, correct it, delete it, or stop using it for a particular purpose. Send the request from the email address on file so we can match it to your records; we aim to respond within 30 days.
You can also disable analytics cookies at the browser level — see our cookie policy for detail.
Access to client files is limited to the editors and producers assigned to your project. The site is served over HTTPS, admin areas require authentication, and stored records are protected by row-level access rules in our backend.
No system is perfectly secure, and we make no absolute guarantee against breach. If an incident affects your data, we will tell you what happened and what we're doing about it.
Our services are aimed at businesses and creators. We do not knowingly collect personal data from children under 16.
When this policy changes materially we update the date at the top of the page. Continued use of the site after an update means you accept the revised version.
Policy language is necessary but rarely fun. If something here affects your decision to work with us, message us and we'll answer plainly.